Non-Comprehensive AMC Services in Mumbai | M Machine Build

Non-Comprehensive AMC

Cost-effective IT maintenance with complete service support

What is Non-Comprehensive AMC?

Non-Comprehensive AMC includes complete maintenance and support services, while hardware parts are charged separately only when required.

Services Included

OS Installation & Troubleshooting

Operating system installation, updates, driver setup, boot issues, and system errors troubleshooting.

Software Issue Resolution

Fixing application errors, crashes, compatibility issues, and configuration problems.

Virus & Malware Removal

Detection and removal of viruses, malware, spyware, and improving system security.

System Performance Optimization

Improving speed by cleaning junk files, startup optimization, and system tuning.

Hardware Diagnosis

Identifying faulty components like RAM, HDD, SSD, motherboard or power issues.

Minor Hardware Fix

Basic fixes like RAM reseating, cable adjustments, internal cleaning, and minor corrections.

Quarterly Preventive Maintenance

Regular scheduled checkups to prevent system failures and improve lifespan.

Remote Support

Quick issue resolution using remote tools like AnyDesk or TeamViewer.

On-site Support

Physical visit support for hardware or critical issues that cannot be resolved remotely.

Not Included

Spare Parts

All hardware components like RAM, SSD, HDD, motherboard are chargeable separately.

Major Hardware Replacement

Replacement of critical components is not included and will be billed separately.

Data Recovery / Loss

We are not responsible for data loss. Data recovery services are not included in AMC.

Physical / Liquid Damage

Damages caused due to accidents, drops, or liquid spills are not covered.

Third-party Software

Licensed software purchase, renewal, or issues are not included in AMC.

Pricing

Flexible AMC Plans

Starting from ₹2399 per device / year

Final pricing depends on system count and requirements

Terms & Conditions

Contract duration is 12 months
Support response time within 24 hours
Emergency support subject to availability
Parts will be charged separately
Client must maintain proper power conditions
Service provider not responsible for data loss
Unauthorized repair voids agreement

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AMC Plans – M Machine Build

💻 AMC Service Plans – M Machine Build

Basic AMC Lite

₹999 / Year

✔ 2 Preventive Visits
✔ Remote Support (Limited)
✔ Basic Software Help
✔ Virus Removal (Basic)
✔ WhatsApp / Call Support
❌ Onsite Visit Chargeable
❌ Hardware Not Covered

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Basic AMC

₹1299 / Year

✔ 2–3 Preventive Visits
✔ Remote Support
✔ OS Install Guidance
✔ Software Troubleshooting
✔ Basic Network Check
❌ Onsite Chargeable
❌ No Hardware Support