This AMC is Comprehensive and includes maintenance, support, and selected hardware coverage as per plan. Coverage is subject to conditions and exclusions mentioned below.

Includes OS support, software troubleshooting, preventive maintenance, onsite & remote support, network assistance, and hardware servicing.

Selected hardware parts are covered under AMC depending on the plan. Replacement will be done only if repair is not possible. High-value components (Motherboard, Processor, etc.) may be covered conditionally.

Physical damage, liquid damage, electrical damage, theft, fire, unauthorized repairs, and misuse are not covered. Consumables are excluded.

Unusual or excessive hardware failures may be subject to review. Company reserves the right to limit repeated replacements.

Onsite support will be provided as per plan. SLA: 24–48 working hours. Emergency services may be prioritized.

Company is not responsible for any data loss. Client must maintain proper backups at all times.

Full or partial advance payment required. AMC is non-refundable. Services begin after payment confirmation.

Replaced parts may be repaired/refurbished. Brand/model may vary based on availability.

AMC valid for 12 months. Renewal required after expiry. No carry forward of unused services.

Service may be terminated in case of misuse, payment issues, or violation of terms.

Company liability is limited to AMC amount paid. No liability for indirect losses or downtime.

Company not responsible for delays due to external events such as disasters, strikes, or restrictions.

All disputes subject to Mumbai jurisdiction only.

By purchasing AMC, client agrees to all terms and conditions mentioned above.